Citizens Bank Insurance Services Logo
Citizens Bank Insurance Services Logo

About Our Agency

Turning to their trusted financial institution for advice, Citizens Bank customers would repeatedly ask for recommendations of local insurance agents – which led to the creation of our own independent agency in 1989.

Meet our Team

Photo of Laurel Brinkman
Laurel Brinkman
Insurance Officer
Joining Citizens Bank Insurance Services in 2020, Laurel continues her 20-year career in the industry as the manager of our team. Laurel’s experience comes from a variety of roles within the insurance sector, from underwriting to marketing to account management. She’s excited to apply her knowledge to bring the best insurance options and best service to our clients. Outside of work, Laurel makes a difference by volunteering at her church and supporting their missions.
Photo of Hope Dirksmeyer
Hope Dirksmeyer
Insurance Agent
Hope joined Citizens Bank Insurance Services in 2013. An expert in personal lines and life insurance, Hope enjoys finding clients of all ages and in all life stages a way to protect what’s important to them while also saving them money. She is active in the community, regularly volunteering at her church and her kids’ school.
Photo of Stephanie Schuldies
Stephanie Schuldies
Insurance Agent
Stephanie joined Citizens Bank Insurance Services in 2016. Our resident expert on commercial insurance lines, Stephanie has proven she can be a valuable asset to businesses who are looking to protect their assets. She stays involved in the community by participating in events with her children.

Why Choose Citizens Bank Insurance Services

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Coverage Choices

As an independent agency, we can offer so much more than an agent representing a single insurance company. We shop 20 top-rated providers to match you with a policy that delivers the right coverage at the right price. We can provide multiple quotes so you can compare your options.
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Community Commitment

Give us a chance and we give back. With our “Help Our Community” Customer Referral Program, we make a charitable donation to a local non-profit organization for each referral we receive. We appreciate every opportunity we get to help your friends and family find the best insurance!
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Customer Care

At Citizens Bank Insurance Services, we don’t offer customer service – we deliver customer care. It starts when we find the best coverage for your needs and continues in full effect as long as you hold policies through us. We are here for you when you have a question or need a helping hand.
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Make time for a free insurance check-up

We provide free insurance check-ups, where we will review all of the policies you currently have and look for areas of too much or too little coverage. The general rule of thumb states you should review your coverage once every few years, or whenever you have a major change in your life – such as a new car, a new home, or a baby – or a change in your business.

Let’s get started

Give us a call, send us an email, or stop by our office inside Citizens Bank located off of I-43 and Hwy 164. We’re eager to meet you and learn how we can help you sleep better at night. If you’d like to set up an appointment, we can meet with you at any of Citizens Bank’s branch offices.
Call (262) 363-6571Find a Citizens Bank branch
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